{ "Agents menu": "", "Routing if offline": "", "View unassigned conversations": "", "Account": "", "Settings successfully imported. Reload the admin area to apply the new settings.": "", "Export Settings": "", "Export settings": "", "Export Support Board settings.": "", "For security reasons, delete the settings file after downloading it. Close this window to automatically delete it. File location:": "", "Allow only one conversation per user.": "", "User rating": "", "Not helpful": "", "Helpful": "", "Message template": "", "User message template": "", "Agent message template": "", "Message sent as text message.": "", "Sends a text message if sending of the WhatsApp message fails.": "", "Google app details": "", "Get domain information": "", "View original message": "", "View translation": "", "Automatically translates user messages into agent language and agent messages into user language.": "", "Send the offline message only if the bot doesn't understand a user's question/intent": "", "Agent assigned. The agent has been notified.": "", "The new agent will be": "", "No agents assigned": "", "This message has been sent because {name} assigned this conversation to you.": "", "Preview": "", "Language detection": "", "Conversation profile": "", "Generate conversations data": "", "Follows a conversation between a human agent and an end user and provide response suggestions to the human agent in real-time.": "", "Detect the language of the user' messages and change the agent language accordingly, if available, otherwise, show a fallback message.": "", "Intent updated": "", "New Intent": "", "Search for Intents...": "", "View member": "", "Expired on": "", "Plans": "", "Click here to update now": "", "Update available.": "", "All": "", "Apply to": "", "Only desktop": "", "Only mobile devices": "", "Chat button offset": "", "Adjust the chat button position. Values are in px.": "", "Translations saved": "", "A conversation was started by": "", "Accept button text": "", "Activate": "", "Activate the Right-To-Left (RTL) reading layout.": "", "Activation complete! Page reload in progress...": "", "Active": "", "Active eCommerce": "", "Active for admin area": "", "Active for users": "", "Add a product": "", "Add a saved reply": "", "Add an emoji": "", "Add and manage additional support departments.": "", "Add and manage saved replies that can be used by agents in the chat editor. Saved replies can be printed by typing # followed by the reply name plus space.": "", "Add custom fields to the new ticket form.": "", "Add custom fields to the user profile details.": "", "Add expression": "", "Add new article": "", "Add new category": "", "Add new item": "", "Add new note": "", "Add new user": "", "Add note": "", "Add user": "", "Add user expressions": "", "Address": "", "admin": "", "Admin": "", "ADMIN": "", "Admin login logo": "", "Admin login message": "", "Admin title": "", "Agent": "", "Agent area": "", "Agent details": "", "Agent email notifications": "", "Agent name": "", "Agent notification email": "", "Agents": "", "Agents & Admins": "", "Agents conversations": "", "Agents conversations count": "", "Agents conversations time": "", "Agents only": "", "Agents ratings": "", "Agents response time": "", "All agents assigned to the new department will be notified. The new department will be": "", "All conversations in the trash (including their messages) will be deleted permanently.": "", "All fields are required.": "", "All fields are required. Minimum password length is 8 characters. Be sure you've entered a valid email.": "", "All leads, including all the linked conversations and messages, will be deleted permanently.": "", "All messages": "", "All selected users will be deleted permanently including all linked data, conversations, and messages.": "", "Allow duplicate emails": "", "Allow registration with an email already used by creating a new user without email.": "", "Always all messages": "", "Always incoming messages only": "", "And": "", "Animals & Nature ": "", "Another agent is replying to this conversation": "", "App Cluster": "", "App ID": "", "App Key": "", "App Secret": "", "Append the registration user details to the success message.": "", "Apply a custom background image for the header area.": "", "Apps": "", "Archive": "", "Archive automatically the conversations marked as read every 24h.": "", "Archive conversation": "", "archived.": "", "Are you sure?": "", "Article": "", "Article title": "", "Articles": "", "Articles and categories saved": "", "Articles ratings": "", "Articles saved": "", "Articles title": "", "Articles views": "", "Articles views by article": "", "Attach a file": "", "Automated messages": "", "Automatic update completed. Reload the admin area to apply the update.": "", "Automatic updates": "", "Automatically archive conversations": "", "Automatically check and install new updates. A valid Envato Purchase Code and valid apps's license keys are required.": "", "Automatically collapse the profile details panel, and other panels, of the admin area.": "", "Automatically translate admin area": "", "Average agents conversations duration": "", "Average agents response time": "", "Average conversations duration": "", "Average conversations duration of each agent. Messages sent more than 7 days after the previous message are counted as part of a new conversation.": "", "Average conversations duration. Messages sent more than 7 days after the previous message are counted as part of a new conversation.": "", "Average time": "", "Average time for agents to send the first reply after the user sends the first message.": "", "Bad": "", "Birthdate": "", "Birthday": "", "Bot name": "", "Bot profile image": "", "Brand": "", "Browser": "", "Browsers": "", "Browsers used by users who started at least one chat.": "", "Button text": "", "Cancel": "", "Categories": "", "Category": "", "Change Log": "", "Change the chat button image.": "", "Change the message text in the header area of the chat widget. This text will be replaced by the agent headline once the first reply is sent.": "", "Change the title text in the header area of the chat widget. This text will be replaced by the agent's name once the first reply is sent. Default is 'Support Board Chat'.": "", "Changelog": "", "Chat": "", "Chat button icon": "", "Chat position": "", "Check Requirements": "", "Check the server configurations and make sure it has all the requirements.": "", "Choose a language": "", "Choose file": "", "Choose which fields to disable from the tickets area.": "", "Choose which fields to include in the new ticket form.": "", "Choose which fields to include in the registration form. Name, email, and password fields are all included by default.": "", "City": "", "Close": "", "Close message": "", "Closed": "", "Collapse panels": "", "Communicate with your users right from Slack. Send and receive messages and attachments, use emojis, and much more.": "", "Company": "", "Complete installation": "", "Concurrent chats": "", "Confirm": "", "Content": "", "Conversation ID": "", "Conversations": "", "Conversations count": "", "Conversations time": "", "Cookie domain": "", "Count": "", "Count of new conversations started by users.": "", "Countries": "", "Countries of users who started at least one chat.": "", "Country": "", "Country Code": "", "Creation time": "", "Currency": "", "Current URL": "", "Custom fields": "", "Dashboard display": "", "Dashboard title": "", "Database Name": "", "Date": "", "Decline button text": "", "Declined message": "", "Default": "", "Default conversation name": "", "Default department": "", "Default form": "", "Delay (ms)": "", "Delete": "", "Delete conversation": "", "Delete leads": "", "Delete user": "", "Delete users": "", "deleted.": "", "Delimiter": "", "department": "", "Department": "", "Department updated. The agents have been notified.": "", "Departments": "", "departments ": "", "departments list": "", "Departments settings": "", "Design": "", "Desktop notifications": "", "Details": "", "Dialogflow synchronization completed.": "", "Disable and hide the chat widget if all agents are offline.": "", "Disable and hide the chat widget outside of scheduled office hours.": "", "Disable auto-initialization of the chat widget. When this setting is active you must initialize the chat widget via Javascript API.": "", "Disable auto-initialization of the tickets area. When this setting is active you must initialize the tickets area via Javascript API.": "", "Disable dashboard": "", "Disable features": "", "Disable file uploading capabilities within the chat.": "", "Disable notes": "", "Disable outside of office hours": "", "Disable registration during office hours": "", "Disable registration if agents online": "", "Disable the dashboard, and allow only one conversation per user.": "", "Disable the internal notes.": "", "Disable uploads": "", "Disabled": "", "Display a brand image in the header area. This only applies for the 'brand' header type.": "", "Display a privacy message with Accept or Decline buttons. The user must click Accept to start using the chat. This is useful for enforcing a privacy policy and GDPR compliance.": "", "Display an automatic popup message to new users.": "", "Display images": "", "Display in dashboard": "", "Display the articles section in the dashboard area.": "", "Display the articles section in the right area.": "", "Display the dashboard instead of the chat area on initialization.": "", "Display the user full name in the left panel instead of the conversation title.": "", "Display the user's profile image within the chat.": "", "Display user name in header": "", "Display user's profile image": "", "Distribute conversations proportionately between agents and notify visitors of their position within the queue. Response time is in minutes. You can use the following merge fields in the message: {position}, {minutes}. They will be replaced by the real values in real-time.": "", "Distribute conversations proportionately between agents and notify visitors of their position within the queue. Response time is in minutes. You can use the following merge fields in the message: {position}, {minutes}. They will be replaced by the real values in real-time. See the docs for more details.": "", "Distribute conversations proportionately between agents, and block an agent from viewing the conversations of the other agents.": "", "Docs": "", "Download CSV": "", "Download transcript": "", "Edit additional details": "", "Edit details": "", "Edit profile": "", "Edit user": "", "Email": "", "Email piping": "", "Email piping server information and more settings.": "", "Email settings": "", "Email template for the notification email that is sent to a user when an agent replies. You can use text, HTML, and the following merge fields: {recipient_name}, {sender_name}, {sender_profile_image}, {message}, {attachments}.": "", "Email template for the notification email that is sent to an agent when a user sends a new message. You can use text, HTML, and the following merge fields: {conversation_link}, {recipient_name}, {sender_name}, {sender_profile_image}, {message}, {attachments}.": "", "Empty trash": "", "Enable the push notifications for the admin area.": "", "Enable the registration only if all agents are offline.": "", "Enable the registration outside of scheduled office hours only.": "", "Enable the users area for agents.": "", "Enable users area for agents": "", "Envato Purchase Code": "", "Error. Something went wrong.": "", "Expires on": "", "External link": "", "Feedback rating": "", "First name": "", "First name and last name are required.": "", "First name, last name, a valid email, and password are required.": "", "First name, last name, and a valid email are required.": "", "Flash notifications": "", "Follow up": "", "Follow up message": "", "Food & Drink ": "", "Form message": "", "Form title": "", "Friday": "", "Front End": "", "Full name": "", "Full visitor details": "", "General": "", "Get Path": "", "Good": "", "Header background image": "", "Header brand image": "", "Header message": "", "Header title": "", "Header type": "", "Hide agent's profile image": "", "Hide chat if no agents online": "", "Hide chat outside of office hours": "", "Hide conversations of other agents": "", "Hide on mobile": "", "Hide the agent's profile image within the chat.": "", "Hide timetable": "", "Host": "", "If the bot doesn't understand a user's question/intent, automatically ask the user if he would like to contact an agent. If the user confirms the action the conversation is marked as unread, and the agents are notified. If you're using Slack, no messages will be sent if the bot knows the answer.": "", "If the bot doesn't understand a user's question/intent, automatically notify agents and leave the conversation marked as unread.": "", "Improve chat performance with Pusher and WebSockets. This setting stops all AJAX/HTTP real-time requests that slow down your server and use instead the WebSockets.": "", "Inbox": "", "Include a profile image field in the registration form to allow a user to upload a profile image.": "", "Include an artificial intelligence driven chat bot to answer your users\\'s questions and perform complex tasks automatically.": "", "Include custom fields": "", "Include custom fields in the registration form.": "", "Include last name": "", "Include profile image": "", "Include the last name field in the registration form.": "", "Include the password field in the registration form.": "", "Incoming conversations and messages": "", "Incoming conversations only": "", "Incoming messages only": "", "Increase sales, and connect in real-time with your customers by integrating Active eCommerce with Support Board.": "", "Increase sales, provide better support, and faster solutions, by integrating WooCommerce with the Support Board.": "", "Initialize and display the chat widget only when the user is logged in.": "", "Enter original text...": "", "Enter translation...": "", "Enter your Envato Purchase Code to activate automatic updates and unlock all the features.": "", "Installation": "", "Instance ID": "", "Intent created": "", "Invalid email or password.": "", "is writing an answer.": "", "It looks like your license key is invalid. If you believe this is an error, please contact support.": "", "Items in cart": "", "Knowledge base articles successfully imported.": "", "Label": "", "Language": "", "Languages": "", "Languages of users who started at least one chat.": "", "Last activity": "", "Last name": "", "Last name field": "", "Lead": "", "Leads": "", "Leads and conversations successfully deleted.": "", "Leads count. Leads are users who have started at least one conversation but who are not registered.": "", "Leads registrations count": "", "Left": "", "Left panel": "", "Left profile image": "", "Let's Perfex customers contact you via chat! View profile details in the admin area, and integrate smart chatbots.": "", "License key": "", "Link name": "", "Location": "", "Login": "", "Login form": "", "Login initialization": "", "Logout": "", "Manage here the departments settings.": "", "Manual initialization": "", "Mark as read": "", "marked as read.": "", "Message": "", "Messages": "", "Message fallback": "", "Minimal": "", "Miscellaneous": "", "Missed conversations": "", "Missing database details! Please check the database information and try again.": "", "Monday": "", "More": "", "Name": "", "Negative": "", "New": "", "New message...": "", "New ticket button": "", "New translation": "", "New user added": "", "No articles found.": "", "No conversations found.": "", "No data found.": "", "No delay": "", "No products found": "", "No ratings yet.": "", "No results found.": "", "No saved replies found. Add new saved replies via Settings > Miscellaneous.": "", "No users found.": "", "None": "", "Notes": "", "Notifications": "", "Notifications icon": "", "Notify agents of a fallback response": "", "Number of conversations which at least one reply from the agent.": "", "Number of orders": "", "Number of services": "", "Offline": "", "Offline message": "", "Offset": "", "On chat open": "", "On page load": "", "Online": "", "Only the user can view this content.": "", "Open automatically": "", "Open chat": "", "Open the chat window automatically when a new message is received.": "", "Operating systems": "", "Operating systems used by users who started at least one chat.": "", "Optional link": "", "orders": "", "OS": "", "Outgoing SMTP server information.": "", "Panel height": "", "Panels arrows": "", "Password": "", "People & Body ": "", "Phone": "", "Phone required": "", "Placeholder text": "", "Play a sound when a agent receives an incoming message or sends an outgoing message.": "", "Play a sound when a user receives an incoming message or sends an outgoing message.": "", "Please complete the installation process by entering your database connection details below. If you are not sure about this, contact your hosting provider for support.": "", "Please first activate Slack, then save the settings and reload the admin area.": "", "Please go to Settings > Miscellaneous and insert your Envato Purchase Code.": "", "Please insert an email and password.": "", "Please insert the bot response and at least one user expression.": "", "Please insert the license key.": "", "Popup message": "", "Port": "", "Positive": "", "Postal code": "", "Prevent agents from viewing conversations assigned to other agents. This setting is automatically enabled if routing or queue is active.": "", "Primary color": "", "Priority": "", "Privacy link": "", "Privacy message": "", "Profile image": "", "Provide help desk support to your customers by including a tickets area, with all the chat features, into any web page.": "", "Purchase history": "", "Purchase license": "", "Push notification": "", "Push notifications": "", "Pusher": "", "Queue": "", "Ratings": "", "Read more": "", "Read, manage and reply to all messages sent to your Facebook pages directly from Support Board, and keep your communication in one place.": "", "Redirect the user to the registration link instead of showing the registration form.": "", "Redirect the user to the specified URL if the registration is required and the user is not logged in. Leave blank to use the default registration form.": "", "Register all visitors": "", "Register all visitors automatically. When this option is not active, only the visitors that start a chat will be registered.": "", "Registration / Login": "", "Registration and login form": "", "Registration date": "", "Registration form": "", "Registration form fields": "", "Registration link": "", "Registration redirect": "", "Registrations": "", "Rename the Articles archive panel title. Default is 'Help Center'.": "", "Rename the chat bot. Default is 'Bot'.": "", "Rename the visitor name prefix. Default is 'User'.": "", "Repeat password": "", "Replace the header title with the user's first name and last name when available.": "", "Replace the Support Board logo on the admin login page.": "", "Replace the Support Board message on the admin login page.": "", "Reports": "", "Require registration": "", "Require the user registration or login before start a chat.": "", "Require the user registration or login in order to use the tickets area.": "", "Response from the bot": "", "Response time": "", "restored.": "", "Return the Support Board path of your server.": "", "Rich messages": "", "Rich messages are code snippets that can be utilized within a chat message. They can contain HTML code and are automatically rendered in the chat. Rich messages can be used with the following syntax: [rich-message-name": "", "Right": "", "Right panel": "", "Routing": "", "RTL": "", "Saturday": "", "Save as reply": "", "Save changes": "", "Save useful information like user country and language also for visitors.": "", "Saved replies": "", "Scheduled office hours": "", "Search ...": "", "Search for keywords or users...": "", "Search replies...": "", "Search users ...": "", "Searches": "", "Secondary color": "", "Secret Key": "", "Select a conversation from the left menu or start a new conversation from the users area.": "", "Select a conversation or start a new one": "", "Send": "", "Send a message requesting the user's email and send a confirmation email to the user. The message is sent only to users without email. Text formatting and merge fields are supported.": "", "Send a message requesting the user's email if no agents reply within 15 seconds or all agents are offline. These settings will be used by all email forms. Text formatting and merge fields are supported.": "", "Send a message to new users when they create the first ticket. Text formatting and merge fields are supported.": "", "Send a message to new users when they visit the website for the first time. Text formatting and merge fields are supported.": "", "Send a message to the user when the agent archive the conversation.": "", "Send a message to the user when their first message is sent outside of scheduled office hours or all agents are offline. Text formatting and merge fields are supported.": "", "Send a test agent notification email to verify email settings.": "", "Send a test user notification email to verify email settings.": "", "Send an email to an agent when a user replies and the agent is offline. An email is automatically sent to all agents for new conversations.": "", "Send an email to the user when an agent replies and the user is offline.": "", "Send message": "", "Send message via enter button": "", "Send now": "", "Send the message via the ENTER keyboard button.": "", "Send to bot": "", "Send to Dialogflow": "", "Send to inbox": "", "Sender email": "", "Sender name": "", "Service Worker URL": "", "services": "", "Set a profile image for the chat bot.": "", "Set the default departments for all tickets. Enter the department ID.": "", "Set the default form to display if the registraion is required.": "", "Set the default name to use for conversations without a name.": "", "Set the default notifications icon. The icon will be used as a profile image if the user doesn't have one.": "", "Set the default office hours for when agents are shown as available. These settings are also used for all other settings that rely on office hours.": "", "Set the default username to use in bot messages and emails when the user doesn't have a name.": "", "Set the header appearance.": "", "Set the maximum height of the tickets panel.": "", "Set the position of the chat widget.": "", "Set the primary color of the chat widget.": "", "Set the secondary color of the chat widget.": "", "Set the tertiary color of the chat widget.": "", "Set the title of the administration area.": "", "Set the UTC offset of the office hours timetable. The correct value can be negative, and it's generated automatically once you click this input field, if it's empty.": "", "Sets the main domain where chat is used to enable login and conversations sharing between the main domain and sub domains.": "", "Settings": "", "Settings saved": "", "Show a browser tab notification when a new message is received.": "", "Show a desktop notification when a new message is received.": "", "Sign into": "", "Single label": "", "Slug": "", "Smileys & Emotions ": "", "Sound": "", "Sounds": "", "Sounds for admin": "", "Start a conversation": "", "Subject": "", "Subscribe": "", "Subscribe message": "", "Subscribe message - Email": "", "Subscribe message email template sent to the user when the user communicate the email via the subscribe message form. You can use text, HTML, and the following merge fields: {user_name}, {user_email}.": "", "Subtract the offset value from the height value.": "", "Success message": "", "Sunday": "", "Support Board cannot connect to the database. Please check the database information and try again.": "", "Support Board cannot get the plugin URL.": "", "Support Board Path": "", "Synchronize emails": "", "Synchronize now": "", "Synchronize Slack and save changes before linking any agents.": "", "Synchronize your customers in real-time, chat with them and boost their engagement, or provide a better and faster support.": "", "System requirements": "", "Terms link": "", "Tertiary color": "", "Test agent email": "", "Test user email": "", "Text": "", "Text formatting supported. See the docs for more details.": "", "The article will be deleted permanently.": "", "The category will be deleted permanently.": "", "The conversation will be archived.": "", "The conversation will be deleted.": "", "The conversation will be restored.": "", "The date and time in": "", "The passwords do not match.": "", "The Support Board path is:": "", "The user is offline. Only the carts of online users can be updated.": "", "This conversation will be archived.": "", "This conversation will be deleted.": "", "This conversation will be restored.": "", "This email is already in use.": "", "This feature requires the Dialogflow App. Get it from the apps area.": "", "This message has been sent because {name} assigned this conversation to your department.": "", "This message has been sent because the Dialogflow Bot does not know the answer to the user's question.": "", "This user will be deleted permanently including all linked data, conversations, and messages.": "", "Thursday": "", "Ticket custom fields": "", "Ticket fields": "", "Tickets": "", "Timezone": "", "TIMEZONE": "", "Title": "", "To": "", "To continue to Support Board": "", "Today": "", "Token": "", "Total spend": "", "Translate automatically": "", "Translate the admin area automatically to match the browser language.": "", "Translate the chat widget's text elements automatically to match the user's browser language.": "", "Translations": "", "Trash": "", "Travel & Places ": "", "Trigger": "", "Tuesday": "", "Type": "", "Typing": "", "Update available! Please update now.": "", "Update center": "", "Update completed.": "", "Update now": "", "Updates": "", "URL": "", "User": "", "User conversations": "", "User details in success message": "", "User email notifications": "", "User login form information.": "", "User name as title": "", "User notification email": "", "User registration form information.": "", "User type": "", "User updated": "", "Username": "", "Users": "", "Users and agents": "", "Users browsers": "", "Users countries": "", "Users deleted": "", "Users languages": "", "Users list": "", "Users only": "", "Users operating systems": "", "Users successfully imported.": "", "UTC Offset": "", "Utilize an artificially intelligent chat bot to automatically answer your users' questions and perform other complex tasks.": "", "View more": "", "View on Perfex": "", "View on WHMCS": "", "Visitor default name": "", "Visitor name prefix": "", "Visitors": "", "We're having trouble connecting to your database. Please re-enter your database connection details below. Error: ": "", "Webhooks": "", "Webhooks are automated messages sent from Support Board when something happens. They have a message and are sent to a unique URL defined by you. See the API docs for more details.": "", "Website": "", "Wednesday": "", "Welcome message": "", "Write a message...": "", "You are running the latest version.": "", "You cannot sign in as an agent.": "", "Your license key is expired. Please purchase a new license. If you believe this is an error, please contact support.": "", "Your turn message": "", "Your version is": "" }